8,000+ followers across 5 channels · 1,100+ newsletter subscribers
13 years in B2B sales and general management. Then AI.
13 years in the international financial sector—first 11 years in business development and sales at Western Union (Fortune 500, 2011–2023), then 2 years as General Manager at Convera Austria (2023–2025). That is the background behind OptimusFlow Consulting. Till Oberhummer founded the company in Vienna in 2025 with one goal: to free DACH SMEs from operational Kundenchaos before it slows down growth. The model is not consulting, but implementation: ongoing automation systems based on n8n, ready for use in 3–4 weeks. Max. 4 projects at a time.
Up to 4 projects at a time · GDPR-compliant, hosted in the EU
Origin
What brought me here
13 years with the same corporate group—first 11 years in business development and sales at Western Union (2011–2023, Fortune 500), a fintech company with over 200,000 business customers worldwide, consistently ranking in the global top 5% in terms of revenue and goal achievement. Then 2 years as General Manager at Convera (2023–2025), the Austrian payment institution for Central Europe that emerged from Western Union’s B2B business.
During that time, I saw one thing happen over and over again: well-run companies that hit a snag. Not because of the market. Not because of the product. But because processes that had worked with five employees broke down imperceptibly when the team grew to fifteen. Emails fell through the cracks. Quotes went out too late. CEOs got bogged down in day-to-day operations instead of steering the company.
In 2025, Convera closed its Austrian branch and offered to move to Luxembourg. I said no.
The pattern I had observed over the course of 13 years became a product idea.
Diagnosis
What 13 Years of Corporate Performance Reveal About Growth
SMEs in the DACH region rarely fail because of the market. They fail because processes that worked with 5 employees break down imperceptibly when the team grows to 15.
That's not an AI problem. It's a scaling problem that can be solved with AI today.
Sample Calculation
20 quotes per month × 4 hours of processing time = 80 hours of pure administrative work. That’s the equivalent of a full-time position that doesn’t sell, doesn’t advise, and doesn’t help the business grow.
EECS Green has solved exactly this problem: reducing the response time from 4 hours to 15 minutes off — Structured 3 years of historical data; zero manual calculation errors since then.
The same pattern applies to law firms: partner.law (vergaberecht-kanzlei, Vienna) Manually sorted over 500 emails per week — an 8-hour task that was reduced to less than 1 hour. Implementation took 3 weeks. Classification accuracy: ~97%.
Model
Why "OptimusFlow Consulting" Is Not Consulting
A PowerPoint presentation won't solve an email triage problem.
I don't just give advice. I build. And once it's up and running, the system works on its own. The difference between advice and implementation is the difference between a wish and a result.
Walk the Talk
"We use what we sell: Inquiry triage runs through our own automation systems. The team steps in when human judgment is crucial."
Invisible Architecture — the design principle behind all systems: No new software to learn. No training. No learning curve. Automation runs right within the tools you already use—email, spreadsheets, Teams.
8,000+ followers across 5 channels (YouTube @optimusflowAT with ~200 videos, LinkedIn, TikTok, Instagram, Facebook), 1,100+ subscribers to the LinkedIn newsletter "Cut the Prompt," 23 blog posts on optimusflow.consulting/blog — that’s the public track record.
Today
What OptimusFlow Consulting is doing today
Three areas of application. One goal: operational processes that no longer hinder growth.
Customer Inquiry Automation
Incoming customer inquiries are automatically classified, prioritized, and forwarded—without any manual pre-sorting. The system will be up and running in 3–4 weeks.
Learn more about Inquiry Automation →Sales Automation
Follow-ups, quote generation, and CRM management without manual overhead. Your sales team can focus on conversations—not data entry.
Learn more about sales automation →Content & Social Media Automation
Consistent social media presence, monitoring, and community management without the need for daily manual effort. Active 24/7—no follower inquiry goes unnoticed.
Learn more about content automation →Operational model: Max. 4 projects at a time — not as a marketing gimmick, but because our internal project classification system alerts us when a new project requires our full attention. Based in Vienna and serving the DACH region, with a remote-first approach. In-person meetings in Vienna and Graz as needed.
We currently have capacity. The discovery call is free. If it’s a good fit, we’ll set up a plan—which comes at a cost. €2,000.
Honestly
For those who aren't interested
This isn't the right choice for everyone.
Enterprise systems with 50+ users and a 3-year SLA
Specialized enterprise IT service providers are better suited for this scope—I make that clear right from the discovery call.
No specific process issue—just exploring
The time isn't right for implementation yet. Skip the discovery call.
Strategic consulting only, without implementation
Wrong expectation for OptimusFlow Consulting. We deliver running systems, not recommendation slides.
Background
Training & Certifications
DACH compliance signals your clients expect to see. None of these are decorative.
ISO 20700 · Consulting Processes
International Standard for Management Consulting
GDPR-compliant · Hosted in the EU
Vienna, Austria · ATU76231258
Should your Kundenchaos Will this be the next case study?
FAQ
Frequently Asked Questions
How many projects does OptimusFlow Consulting take on at the same time?+
What is the difference between a strategy consulting firm and OptimusFlow Consulting?+
Does Till Oberhummer do the work himself, or does he have a team?+
What types of businesses is OptimusFlow Consulting suitable for?+
How much does the discovery call at OptimusFlow Consulting cost?+
Where is OptimusFlow Consulting based, and who runs it?+
Does this fit what you need right now?Request a free discovery call →
The first company we from the Kundenchaos It was we ourselves who set them free.
In a 30-minute conversation, we’ll work together to identify where your business is losing the most time—and what specific processes can be automated.
Request a free discovery call30 minutes · No presentation · No sales pitch · No sharing with third parties